Pickwick Jewellers & Pawnbrokers Overview

Pickwick Jewellers & Pawnbrokers is an award-winning company based in the UK that provides a variety of services including pawnbroking cash loans, jewellery and designer handbag sales and purchases, currency exchange, and jewellery repairs. The company operates from eight branches located in Ashford, Dartford, Eltham, Folkestone, Golders Green, Maidstone, Peckham, Walworth, and Wood Green.

Pickwick Jewellers & Pawnbrokers aim to provide a fast, reliable, and friendly service to individuals seeking short-term cash loans. They pride themselves in providing instant decisions and instant cash with an average transaction time of less than five minutes.

Services Offered

Pawnbroking Services

Pickwick offers several pawnbroking services including pawn and park services, pawn for designer handbags, fine art & antiques, and collectables. They are authorised and regulated by the Financial Conduct Authority for the provision of pawnbroking loans and their Firm Reference Number is 737136.

Retail Services

Pickwick is not only a pawnbroker but also a retailer. They have an online shop where they sell new and pre-loved jewellery. In addition, they buy and sell gold and diamond jewellery, quality watches, designer bags, top brand pens, and also offer a 30-day buy-back option.

Financial Services

The company provides currency exchange services with live exchange rates for Euro and USD displayed on their website. The rates are only available when reserved online and collected in store.

Repairs and Cleaning

Pickwick provides repair and cleaning services for jewellery. They also offer a free expert advice service where customers can enquire online about any jewellery repair questions.

Customer Service and Testimonials

Pickwick Jewellers & Pawnbrokers has a positive reputation among its customers. The company has received several testimonials from satisfied clients, with one customer praising their service from start to finish when he sold his Rolex to them.

Awards and Accreditations

Pickwick Jewellers & Pawnbrokers is a member of the National Pawnbrokers Association and has been recognised for their service and contributions. They have won the Store of the Year Award in 2015, the Community Contribution Award in 2013, and the Employer of the Year Award in 2011.

The company is registered in England and Wales under the registration number of 04366252. Its registered office is located in Harrow, while the head office is in Dartford, Kent.

Privacy and Security

Pickwick Jewellers & Pawnbrokers values its customers' privacy and security. They have a privacy policy in place and take measures to ensure that transactions are conducted in a secure environment. The website uses cookies to ensure the best user experience.

In terms of complaints and refunds, they have procedures in place to handle any issues that may arise. They also provide a Hallmarking Guarantee for their goods.

Careers

Pickwick Jewellers & Pawnbrokers offer careers in their branches and head office. They have been recognised as an employer of the year, suggesting a positive working environment.

In conclusion, Pickwick Jewellers & Pawnbrokers is a reputable and award-winning company offering a range of pawnbroking and retail services. They are known for their quick and efficient customer service and have a strong presence in London and the South East.