Eric Ross Jewellers is a premier jewellery business located at 12 Hatton Garden, London, offering a variety of services and products, including engagement rings, wedding bands, watches, and other jewellery pieces. The business operates from Monday to Saturday, from 9am to 5pm.
The company prides itself on offering high-quality, high-end jewellery. It recognises the importance of these pieces, especially wedding bands, as symbols of lifelong commitment and cherishes the role it plays in providing them.
In addition to selling new pieces, Eric Ross also stocks a selection of pre-loved items. This offers customers the opportunity to own beautiful, quality pieces at a potentially lower price point. The company also runs special sales, such as the red label sale, offering discounts on select items.
Eric Ross also provides bespoke design services through its workshop, allowing customers to create unique, personalised pieces. This service is particularly important for those looking for something specific or unique, such as a matching set of wedding bands or a ring with a bit more sparkle.
The company also runs promotions linked to specific gemstones. For instance, in September, traditionally the month of the sapphire, customers can have up to £100 of their travel costs reimbursed with any sapphire purchase. This is an innovative way of encouraging sales while also covering the customer's travel expenses.
Eric Ross Jewellers maintains an active blog where it shares information about sales, special offers, and other relevant content. It also gives customers a glimpse into the variety of products available. Some of the recent blog posts include 'Sapphire Special', 'Sale Specials', and 'Wedding Bands'.
The company also shares images of its products on Instagram, showcasing its range of offerings from dreamy diamonds to stunning new photographs of their collections.
Customer engagement is a key aspect of the company's operations. They encourage enquiries and appointments, which can be booked via their email, sales@ericross.co.uk, or by calling 020 7405 6646.
Eric Ross Jewellers is committed to customer privacy, as evidenced by its privacy policy. It also has a cookie policy to ensure a smooth browsing experience for its website visitors.
The business's brand and website are designed by The Mighty Fox, reflecting the high-quality, sophisticated image that Eric Ross Jewellers wants to project. The website also features a user-friendly navigation system to help visitors find the information they need. This includes a 'No Results Found' page to guide visitors who may have landed on a non-existent or removed page.
In conclusion, Eric Ross Jewelers is a reputable business offering high-quality jewellery and watches, alongside superior customer service. It differentiates itself with bespoke designs, special promotions, and a commitment to customer satisfaction.
