Summary of Business - Diamonds Factory UK

Diamonds Factory UK is a renowned international jeweller specialising in exceptional quality jewellery pieces. This includes engagement rings, diamond rings, wedding rings, earrings, pendants, bracelets, gemstones, and gifts. The company is registered in England & Wales under the name Neve Jewels Ltd, with a VAT Registration Number of GB 925 0805 36.

Diamonds Factory UK boasts over 100,000 happy customers worldwide and has physical stores and showrooms in cities across various countries such as the UK, Ireland, France, Germany, Switzerland, the Netherlands, Sweden, and Canada. They also have stockists in cities like Leeds, Liverpool, Sydney, Melbourne, and Auckland among others.

The business is unique in its ability to offer high quality jewellery at the best possible prices, bypassing middlemen to provide savings of up to 78% for their customers. They also provide a price match guarantee service. The jewellery is handmade by experienced and expert craftsmen, reflecting the superior quality and craftsmanship that the company is known for.

Diamonds Factory UK offers lab-grown diamonds in addition to natural diamonds, showcasing their commitment to sustainable and ethical jewellery practices. The company also provides bespoke engagement ring services where clients can create a ring that is entirely unique to them.

Customers can benefit from a variety of financial incentives and guarantees. These include a 0% APR finance option, 30-day free returns, and a lifetime manufacturing guarantee. There is also a special offer where customers who book an appointment by a certain date can receive £50 off when they spend £1,500 in-store.

The business also runs a Winter Sale, offering up to 35% off while stocks last. They also provide quick delivery and have an outstanding customer service team that assists customers before, during, and after their purchase.

In addition to selling products, Diamonds Factory UK provides a range of services, such as jewellery finance, free ring resizing, jewellery insurance, engagement ring insurance, jewellery valuations, and a jewellery care plan. They also sell gift cards.

Customers can stay connected with the brand through their newsletter, which offers the chance to win a pair of diamond earrings, early access to sales, birthday rewards, and promotions. The business can be contacted via live chat, email, telephone, or in-person at one of their stores or showrooms.

They have a blog and buying guide resources to help customers with their purchases. These guides include topics on engagement rings, wedding rings, diamonds, metals, natural diamonds, lab-grown diamonds, gemstone guide, ring size, and jewellery care.

To ensure trust and transparency, the company has a privacy policy and terms & conditions available on their website. It also uses cookies to offer personalised content and enhance site navigation and functionality.