Business Summary

The business is an international online retail store that specializes in the sale of jewelry and clothing accessories. It operates on a website that uses cookies to ensure optimal user experience, in compliance with its privacy policy. The available languages on the website are English, French, and Spanish, catering to a global customer base.

Product Offering

The store’s product line includes diverse collections of sterling silver jewelry and hoodies. The jewelry collection features different types of rings, necklaces, bracelets, pendants, and earrings. The variety extends to design and sizes, with ring sizes ranging from 10 to 24. Some of the standout items from the jewelry collection include the Sterling Silver Icon Soul Ring and Pendant, Sterling Silver Icon Love Me Not Ring and Earrings, and the Sterling Silver Wrapping Stars Ring.

The clothing accessories collection, on the other hand, comprises hoodies in different colors and sizes. Sizes range from XS to XL. Some of the popular items from this collection include the Icon Acid Hoodie, available in different colors: grey, rust, and blue.

Pricing

Pricing for the jewelry items ranges from £60 for items such as the Sterling Silver Midnight Necklace to £180 for items like the Icon Love Me Not Necklace. The hoodies are priced at £115 regardless of color or size.

Shipping

The store offers free shipping to the United Kingdom for orders over £95. In addition, it ships to several countries worldwide, including, but not limited to, Australia, Canada, China, France, Germany, Japan, South Korea, United States, and several others.

Discounts and Promotions

The store offers a 10% discount to customers who subscribe to their newsletter. Subscribers also get early access to new collections and community-only promotions.

Customer Support

Customer support is available via live chat from Monday to Friday, 9 AM to 2 PM CET. Customers can also send inquiries to the store’s email address (hello@twojeys.com), and they typically respond within 48 hours. Furthermore, the website provides shipping details and information on returns and exchanges for customer convenience.

Partnerships and Retail Opportunities

The business is open to partnerships and offers opportunities for interested parties to become retailers. Partnership requests can be sent to partnerships@twojeys.com.

Physical Locations

The store has physical outlets in some of the major cities worldwide, including Amsterdam, Paris, Barcelona, Madrid, Valencia, London, and Sevilla.

Privacy and Terms of Use

The business maintains robust privacy policies and terms of use to protect customer information. The website also provides settings for customers to manage cookies.

In summary, the business is a global online retail store that offers a wide range of jewelry and clothing accessories. It prioritizes customer satisfaction by providing quality products, convenient shipping options, exceptional customer support, and favorable return/exchange policies. The store also values customer engagement, as evidenced by its newsletter subscription service, which offers exclusive benefits to subscribers.