Hancocks London - A Tradition in Fine Jewellery Since 1849

Established in 1849, Hancocks London is a historic jewellery house renowned for its enchanting and distinctive range of jewellery. The business is located on the prestigious St. James’s Street in London, one of the city's most iconic streets known for its luxury retail outlets.

Key Features

Hancocks offers a wide variety of jewellery, including engagement rings, wedding bands, signet rings, men's jewellery, tiaras and a selection of antique and vintage pieces. The business also hosts a collection known as 'Jewels by Hancocks', featuring their signature designs. The company constantly updates its offerings, ensuring fresh, new arrivals for customers to explore.

The business is not only about selling jewellery but also offers a unique service where customers can book an appointment with their team of experts. Through this service, customers can receive professional assistance in choosing the perfect engagement ring, customising a wedding band, or selecting a distinctive anniversary gift.

In addition to the jewellery collection, Hancocks also offers silver objets d'art, providing an array of luxurious and timeless pieces for those seeking something truly unique. Various makers' biographies are also available, giving customers a glimpse into the creative minds behind the exceptional pieces.

Online Presence

Hancocks has a strong online presence, with its user-friendly website and active Instagram account. The website is easy to navigate, allowing customers to explore the wide range of jewellery and services offered. Through their Instagram account, the company shares beautiful images of their jewelleries, giving their followers a sneak peek into their latest collection and exclusive pieces.

The company encourages customers to sign up for their newsletter to stay updated on new arrivals and exclusive offers. Customers can also make purchases online, with terms and conditions, delivery and return policies, and privacy policies clearly stated on the website. The site also has a search function, helping customers easily find the products they are looking for.

Customer Service

Hancocks London is dedicated to providing top-notch customer service. They offer a contact number +44 (0)20 7493 8904 and an email contact - info@hancockslondon.com for customers to reach out for any inquiries or assistance.

The company also has a robust returns and refund policy, ensuring customer satisfaction is at the forefront of their business. They are committed to accessibility, ensuring that every individual has access to their products and services.

In Summary

Hancocks London is a prestigious jewellery house with a rich history dating back to 1849. Offering an exquisite collection of jewellery, from engagement rings and wedding bands to antique pieces and objets d'art, the company provides a unique shopping experience for those seeking luxury and timeless elegance. With a team of experts on hand to assist in the selection process, an engaging online presence, and a commitment to customer satisfaction, Hancocks London continues to be a leading name in the world of fine jewellery.