H. Samuel Business Summary

H. Samuel is a renowned jewellery retail store, which offers a wide variety of gold jewellery, watches, and engagement rings. Their extensive collection of exquisite gold pieces is perfect for expressing love and affection, with items that can be worn every day. They also offer heart-shaped jewellery, particularly popular on Valentine's Day, and a range of sparkling diamond gifts, catering to everyone's preferences.

The business prides itself on its exclusive Forever Diamond, a unique diamond different from the rest with its 73-facet flower cut for exceptional sparkle. The Forever Diamond is exclusive to H. Samuel, further enhancing its value and appeal.

H. Samuel also provides a range of care and repair services. Their team of skilled artisans ensures the beauty and craftsmanship of customers' precious jewellery and watches are maintained for years to come. These services include cleaning, polishing, plating, resizing, stone replacements, and general repair for jewellery. For watches, they offer battery and reseal, quartz and mechanical servicing, cosmetic repair and adjustment services.

In addition to these, H. Samuel offers other services such as ear piercing, welded bracelets, engraving, valuation, and ring sizing. Their ear piercing service is conducted with safety and hygiene being the top priorities. They offer unique welded bracelets that are designed to stay on your wrist all the time, adding a seamless, continuous design. Their engraving service adds personal messages or motifs to pieces, making them one-of-a-kind and full of meaning.

H. Samuel offers valuation services for jewellery and watches. Customers can find out the worth of their items through this service, which is provided by an independent jewellery, watch, and silverware valuation service. They also offer a ring sizing service to ensure that customers' rings are a perfect fit.

The business offers a 10% discount on the next purchase for customers who sign up to their newsletter. They also provide free delivery for orders over £40 and a price match promise. They offer various payment options, including PayPal Credit and interest-free credit on selected lines. They also offer a 15% student discount, a key worker discount, and a price match promise.

H. Samuel is committed to responsible sourcing and also supports the initiative 'Young Lives Vs Cancer'. They are a credit broker and not a lender, authorised and regulated by the Financial Conduct Authority. Their credit services are provided by a panel of lenders with whom they have a commercial relationship.

In conclusion, H. Samuel is a leading jewellery retailer providing a vast range of quality jewellery and watches, along with various additional services. They are committed to customer satisfaction and responsible business practices. They are well-known for their unique Forever Diamond and their various discounts and payment options to cater to a wide range of customers.